Managing your athlete roster — Docs

Put an athlete on your roster to record for them on your own device straight away. Send an invite as well if they will record on their own phone.

Add one athlete

In Metric Lift:

Open Account → My team → Athlete roster.
Tap Invite an athlete.
Enter the first name, last name and email. The other fields are optional.
Tap Send invitation.

With Ultra Coach, you can also invite from Metric Jump or Metric Sprint. Open Team in the menu and tap Invite athlete.

On the web dashboard at app.metric.coach:

Open Roster and click Add Athlete.
Enter the first name, last name and email address.
Choose whether to Send invite to App.
Click Add Athlete.

The athlete shows on your roster within a minute.

Get the athlete recording on their own phone

An athlete who is new to Metric gets an account with the invite. To sign in the first time:

The athlete installs the app you coach them in.
On the sign-in screen, they enter the invite email and use the forgot-password link.
Metric emails them a reset link. Tell them to check their spam folder.
They set a password and sign in.

An athlete who already has a Metric account gets a team invite instead. They accept it in Metric Lift, under Account → Organization invites → Accept. Until then, the invite sits under Pending Invites on your roster. Once they accept, their past and future training shows in your coach account.

Add athletes in bulk

Bulk import runs on the web dashboard.

In a spreadsheet, make three columns in this order: first name, last name, email.
Copy the rows.
Open Roster and click Bulk Import.
Paste the rows under Paste athlete data below.
Answer Send invite emails to athletes?
Click Parse & Preview and check the rows.
Click the Import button, which shows how many athletes it adds.

The athletes show on your roster within a minute or two.

Add an assistant coach

Share the roster with another coach from Settings → Team → Coaches on the web dashboard. Coaches do not use an athlete seat. See Adding assistant coaches.

Remove an athlete

Removing an athlete unlinks them from your team. It does not delete their account or their training data.

Metric Lift — open Athlete roster, tap the athlete, tap Remove at the bottom of their profile, then confirm.
Metric Jump and Metric Sprint — open Team, tap the athlete, then tap Remove from team.
Web dashboard — on Roster, click Delete Athletes, select the athletes, then confirm. Despite the button name, this removes them from your roster and keeps their accounts.

A removed athlete loses the Pro access your plan gave them. An athlete who pays for their own Pro keeps it. Their data stays in their own account and drops out of your coach views.

When it goes wrong

The roster is full. Metric Lift greys out Invite an athlete. The web dashboard shows a plan-limit message. The Free plan with Coach Mode holds two athletes, and Ultra Coach holds the seats you pay for. To add seats, change your Ultra Coach plan on the web dashboard. See Subscriptions.
Bulk import stops. Metric stops the whole import when it holds more athletes than you have seats left. Import fewer rows, or add seats first.
Bad rows. The preview flags rows with a missing field, a bad email, or an email that appears twice. Metric skips athletes who are already on your roster.
Invite to the wrong email. A team invite only reaches an account with that exact email address. Ask the athlete to check Account → Training profile before you send it.